privacy polic
GAON Korea Co., Ltd.(hereinafter referred to as "the Company") puts emphasis on personal information of customers and observes "the Act on Promotion of Information and Communications Network Utilization and Information Protection“.
Through its privacy policy, the Company announces how personal information is being used and what actions are being taken for protection of personal information.
■ Items personal information collected and method of collection
A. Items personal information collected
o For membership, counseling and request for service, the Company collects following personal information.
- For membership: Name, login ID, password mobile phone number, email
o In the course of service use or business handling, record of service use, record of service use, access log, cookies, access IP, payment record and illegal use may be generated and collected.
B. Method of collection
- Collection through homepage, written form, bulletin board, email, telephone, fax, information collection tool etc.
■ Purpose of collection and use of personal information
The Company uses collected personal information for the following purposes.
o Management of members
Identification for use of membership service, prevention of illegal and unauthorized use by bad members, confirmation of intent to join, delivery of noticeo Use for marketing and advertising
understanding the frequency of access or statistics on the use of service by members
■ Period of retention and use of personal information
In principle, the Company destructs personal information immediately after the purpose of collection and use of personal information is achieved. For some information, however, the Company retains for the designated period for the following reasons.
A. Reason for information protection by the Company's inside policy
Even after a member canceled one's membership, the Company may retain information of the member for oo years from the date of cancellation for prevention of recurrence of illegal use, solution of conflict and cooperation at the request of investigative agencies.
B. Reason for information protection by relevant laws
When there is a need to retain by the regulations of relevant laws such as the Act on the Consumer Protection in Electronic Commerce etc., the Company retains information of members for a specific period specified in the relevant laws as below.
o Record of contract or withdrawal of membership
-Reason for retention: Act on the Consumer Protection in Electronic Commerce
-Period of retention: 5 years
o Record of payment or supply of goods etc.
-Reason for retention: Act on the Consumer Protection in Electronic Commerce
-Period of retention: 5 years
o Record of handling of consumer complaints or conflicts
-Reason for retention: Act on the Consumer Protection in Electronic Commerce
-Period of retention: 3 years
o Log record
-Reason for retention: Protection of Communications Secrets Act
-Period of retention: 3 months
■ Process and method of destruction of personal information
In principle, the Company destructs personal information immediately after the purpose of collection and use of personal information is achieved. Process and method of destruction are as follows.
o Destruction process
After the purpose is achieved, information provided by members for membership will be moved to a separate database (paper to a separate filing cabinet) and destroyed after a certain period of retention in accordance with reasons (see the period of retention and use) for information protection by inside policy of the Company and other relevant laws.
Unless otherwise designated by the laws, personal information moved to a separate database will not be used for purposes other than retention of such information.
o Destruction method
Personal information stored as a form of electronic file will be deleted using a technical method that cannot restore the record.
■ Provision of personal informationIn principle, the Company will not provide personal information of users to third parties. However, the Company makes an exception of the following cases.
o If users agreed in advance
o At the request of investigative agencies in accordance with the regulations of laws or by the process and method specified in the laws for the purpose of investigation
■ Rights of users and legal representatives, and method of exercise of such right
o Users may inquire or correct one's personal information anytime, and may ask for cancellation of membership.
o For inquiry and correction of personal information, users need to click "Change of personal information"(or "Correction of personal information" etc.) and "Cancellation of membership" for cancellation of membership (withdrawal of consent), and may read, correct or withdraw one's membership after identification process. o If users contact the Chief Privacy Officer in writing or via telephone or email, the Company will take steps immediately.
o If you ask for correction of errors in your personal information, the Company will not use or provide such personal information before correction is completed. And if wrong personal information was already provided to a third party, the Company will correct immediately by notifying the party.
o For personal information cancelled or deleted by the request of users, the Company processes in accordance with regulations specified in the "Period of retention and use of personal information collected by the Company", and will not read or use such information for other purposes.
■ Installation and operation of automatic personal information collection system and denial
The Company operates "Cookies" to keep storing and searching your information. Cookies are small text files sent to your browser from the server used for operating a website, which are stored in the hard disk of your computer. The Company uses cookies for the following purposes.o Purpose of use of cookies
1. Target marketing and provision of customized service by analyzing frequency or visiting time of members and non-members and understanding and tracking tastes and interested field of users, and understanding frequency of participation in the events or visit etc.
2. You have an option for installation of cookies. Therefore, you may allow all cookies, confirm whenever cookies are stored or deny storage of all cookies by setting options in your web browser.
o How to deny cookies configuration
1. To deny configuration of cookies, you may allow all cookies, confirm whenever cookies are stored or deny storage of all cookies by selecting an option in the web browser you used.
2. Example(Internet Explorer): Tools at the top of web browser > Internet options > Personal information
3. If you denies installation of cookies, however, there may be difficulties in providing services.
■ Civil service for personal information
To protect personal information of customers and handle complaints related to personal information, the Company designates related department and chief privacy officer as below.
o Chief Privacy Officer
Name: Park Ah-yeon
Tel: 070-4880-3613
Email: zn@gaonkorea.kr
o You are entitled to file a complaint related to protection of personal information that occurs in the course of using service of the Company to the chief privacy officer or department.
o The Company will provide a quick and full answer to all complaints from its customers.
o If you want to report invasion of personal information or need counseling, please make inquires to the following agencies.
Personal Information Infringement Report Center (privacy.kisa.or.kr / 118 without area code)
Personal Information Dispute Mediation Committee (kopico.go.kr / 1833-6972)
Cyber Security Division of the Supreme Prosecutors' Office (spo.go.kr / Area code +1301)
Korean National Police Agency Cyber Bureau (cyberbureau.police.go.kr / 182 without area code)
Gaon Korea
236 Wolbong Banwol-gil, Gwangsan-gu,
Gwangju, South Korea
Branch : Room 773, Lead Smart Square
Knowledge Industry Center, 1229 Singil-dong,
Danwon-gu, Ansan, Gyeonggi-do,
South Korea
Korean : 070-4880-3613
English : +82-62-419-3622
FAX : 0505-300-4613
Business Registration Number :
409-86-44984
CEO : KIM DO HUN
Personal Information Manager : Park A-yeon
Copyrightⓒ GAON Co., Ltd.
ALL RIGHTS RESERVED